Returns & Exchanges
At Fragrance Outlet, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused fragrance bottles in their original designer boxes and secure them in a sturdy shipping carton with protective padding.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
Receive Refund
Once our warehouse inspects the returned items to ensure they are in original condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing